Legal
Privacy Policy
Infinite Solutions 365 (“we,” “us,” or “our”), operated by Infinite Solutions 365 Inc., a licensed insurance agency based in Warren, OH 44485-1578, respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, submit a job application, book an interview, or communicate with us.
1. Information We Collect
We collect information you provide directly to us through our application and contact forms, such as your name, phone number, email address, city and state, insurance license status, National Producer Number (NPN) and licensed states if you are licensed, your work-history and availability answers, and how you heard about us.
This website does not ask for a Social Security number, date of birth, driver’s license, or any government identification. If you are hired, identity and contracting documents are collected separately through secure onboarding channels, with notice to you at that time.
We may also automatically collect limited technical data (such as IP address, browser type, device identifiers, and pages visited) to operate and secure our website.
2. How We Use Your Information
- To review your application and contact you about agent roles;
- To schedule, confirm, and remind you of interviews;
- To guide you through licensing, contracting, and onboarding if you move forward;
- To send hiring and start-date updates, and other communications you have consented to;
- To comply with legal, regulatory, employment, and insurance-licensing obligations.
3. How We Share Your Information
We do not sell your personal information. We may share information with service providers who support our operations (such as CRM, calendar, messaging, e-signature, background-check, and compliance providers) strictly to deliver our services to you, and, if you are hired, with insurance carriers and licensing bodies as required for appointment and contracting. We may also disclose information when required by law.
4. Text / SMS Messaging Policy (A2P / TCPA / CTIA)
4.1 Program Description. If you opt in, you may receive text messages from Infinite Solutions 365 covering hiring and recruiting communications — application status, interview scheduling and reminders, licensing and onboarding steps, and start-date updates. Messages are sent only with your explicit consent.
4.2 Consent. By providing your mobile number and opting in, you provide express written consent to receive text messages. Consent is not a condition of employment or of any service and is collected through a clear, unchecked opt-in mechanism.
4.3 Message Frequency. Message frequency varies depending on your interaction with our hiring process.
4.4 Fees. Message and data rates may apply.
4.5 Opt-Out. You may opt out at any time by replying STOP. After you opt out, you will receive one final message confirming that you have been unsubscribed.
4.6 Help. Reply HELP for help, or contact us at [email protected] or +1 330-883-1394.
5. Your Choices
You may opt out of text messages at any time by replying STOP, unsubscribe from emails using the link in any message, or contact us directly. You may request access to, correction of, or deletion of your personal information, subject to applicable law and our record-keeping obligations.
6. Data Retention
We keep application information for as long as needed to evaluate your candidacy and for a reasonable period afterward for future openings and legal compliance, currently up to 24 months after our last contact with you, unless you ask us to delete it sooner.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Cookies & Tracking Technologies
Our website uses cookies and similar technologies (such as pixels and tags) to operate the site, remember your preferences, analyze traffic, and measure the performance of our recruiting campaigns. You can control or disable cookies through your browser settings; some parts of the website may not function properly if cookies are disabled. Where required by law, we will request your consent before placing non-essential cookies.
9. Children
Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.
11. Contact Us
Infinite Solutions 365 Inc.
3220 Red Fox Run Dr NW, Warren, OH 44485-1578
Phone: +1 330-883-1394
Email: [email protected]